Robert Hollands
About Me
I'm a Security Analyst at TaxSlayer specializing in vulnerability and exposure management, security automation, and endpoint security. I'm currently building production SOAR workflows in Tines that integrate CrowdStrike, Axonius, Intune, and Jira via REST APIs to automate remediation, asset hygiene, and GLBA/IRS audit evidence collection.
Certifications
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CySA+
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Security+
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Jamf Certified Tech
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Tines Advanced
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Tines Core
Education
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B.S. in Cyber Security
Augusta University
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Advanced Cyber Defender Certificate
Augusta University
Work Experience
Security Analyst I – Exposure & Asset Intelligence at TaxSlayer LLC
May 2026 – Present · Augusta, Georgia
- Developing workflows to automate GLBA and IRS audit evidence collection by correlating vulnerability history, asset details, SLAs, remediation status, and Jira ticket history.
- Built custom detection logic in Tines correlating CrowdStrike and Axonius data to flag applications outside the approved software list, closing shadow-IT and software compliance gaps.
- Designed and implemented vulnerability management automation in Tines integrating CrowdStrike Spotlight, Jira, Axonius, Intune, and other asset sources through REST API workflows.
- Developed SOAR workflows in Tines utilizing CrowdStrike, Axonius, and Intune to identify unmanaged, orphaned, and stale workstations and servers for remediation prioritization based on asset criticality.
Information Security Analyst at TaxSlayer LLC
September 2025 – May 2026 · Augusta, Georgia
- Led the migration from Jamf Pro to Microsoft Intune for macOS as sole technical contributor, authoring custom configuration profiles and plist-level modifications for application management, compliance enforcement, and endpoint hardening across the production rollout.
- Reviewed and implemented Conditional Access policies in Entra ID and deployed Zero Trust Network Access via Netskope and Zscaler to endpoints.
- Served as sole acting analyst for security alert triage, incident response, and remediation across CrowdStrike, Microsoft Defender, Netskope, FortiDLP, Azure, and CrowdStrike Falcon NG-SIEM.
- Managed vulnerability prioritization and remediation coordination for 5,000+ endpoints, using risk severity, asset exposure, and business context to drive SLA-based remediation.
Help Desk Engineer at TaxSlayer LLC
September 2024 – September 2025 · Augusta, Georgia
- Administered enterprise endpoint management with Microsoft Intune, Jamf Pro, and ConnectWise Automate; responsible for security patches, compliance policies, configuration profiles, and scripts.
- Updated legacy Bash and PowerShell scripts deployed through MDM platforms.
- Automated user onboarding/offboarding for 200+ seasonal staff with PowerShell, integrating Entra ID group assignment, E5 license provisioning, KnowBe4 training, and secure password distribution.
- Created AD attribute-based workflow to trigger KnowBe4 training deployment, eliminating manual security awareness assignment.